Welcome to MultiCare!

At Multicare, responsibility isn’t paperwork or protocol.

It comes from the way Dr. Maeda has always practiced: if a patient steps into the clinic, their wellbeing becomes our priority. No excuses, no passing the problem on, no “it’s not my job.”

• We follow through.
• We communicate clearly and honestly.
• We own the outcome, not just the task.
• We don’t rush, guess, or cut corners.

We created a clinic where people came not just for treatment, but for reassurance and guidance. That spirit hasn’t changed.

We treat every patient with the same warmth we would offer our own family:

• We listen fully before we act.
• We support people beyond their symptoms.
• We create space for questions, fears, and clarity.
• We remember names, stories, and histories — because they matter.

Integrity is the quiet backbone of Multicare. It shows up in thousands of tiny decisions:

• Being honest about what a patient needs — not what’s faster or easier.
• Refusing to overprescribe, overtreat, or oversell.
• Respecting confidentiality as if each record were our own.
• Telling the truth gently, but clearly — even when it’s difficult.

• We double-check before we diagnose.
• We upgrade systems instead of tolerating dysfunction.
• We communicate clearly to avoid confusion.
• We invest in knowledge, technology, and continuous improvement.

Excellence is our promise to the community: When you come to MultiCare, you get healthcare done properly.

MultiCare is our family legacy — our contribution to Botswana, and a foundation for the future.

Legacy means:

• Making long-term decisions, not shortcuts.
• Modernising without losing the compassion we were built on.
• Training younger practitioners so the clinic stays strong for decades.
• Creating a space that feels safe, trusted, and familiar to the community.

Legacy is our commitment to keep building, improving, and honouring the community that has trusted us for nearly 20 years.